Knowledge management is the process by which an enterprise gathers, organizes, shares and analyses its knowledge in a way that is easily accessible to employees. This knowledge includes technical resources, frequently asked questions, training documents and people skills. Knowledge management involves data mining and some method of operation to push information to users to make it easily accessible. A knowledge management plan involves a survey of corporate goals and a close examination of the tools both traditional and technical to address the needs of a company.
This Knowledge management training goes for 4weeks. Classes are held for one and half hours online through ZOOM, for 3 days each week.
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